| Issue ID | 812776 |
| Internal NHTSA # | 10352468 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2004 |
| File date | 23/08/10 |
| Component | ENGINE AND ENGINE COOLING |
| Product type code | VEHICLE |
| Description of the problem | 8/23/2010 del toyota in pa, renounce platinum warranty on rav4. On 8/23/2010 i took my rav4 2004 to del toyota in pa for service for an antifreeze leak, underneath the engine. The service department reviewed the leak and totally rejected their own platinum warranty on the rav4. They said the leak is in the engine block threads and may not be fixable. Engine block threads ? They said i would have to replace the entire engine at my cost, which del toyota happens to have one in stock. So why did del toyota in pa refuse to honor their own platinum warranty ? The platinum warranty is good till 2011 or 100,000 miles, which the vehicle is within warranty. Please help! |
| Vehicle Mileage at Failure | 91000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PHOENIXVILLE, PA |
| VIN pattern | JTEHD20VX46XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |