| Issue ID | 729317 |
| Internal NHTSA # | 10275387 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2004 |
| File date | 08/06/09 |
| Component | ENGINE AND ENGINE COOLING |
| Product type code | VEHICLE |
| Description of the problem | Car was serviced may 28, 2009, then driven across country, from new york state. About two hours outside of austin, texas, the car began to overheat, was found to be completely empty of coolant. Car brought to toyota dealership where no radiator or other cooling system leaks were detected, but the head gasket was blown. When they tore down the engine to replace the head gasket, they stated that "the bolts are stripped" and now the engine had to be replaced -- at a cost of $7000 +. The mechanic stated that he had seen other toyotas with this problem and there might be a tsb out on it -- but it was past warranty and so were "stuck". No one can explain why the bolts would have spontaneously "stripped". The car has been sitting at the dealership for three weeks while we try to figure out what to do with it. The head mechanic says it isn't worth anything but he'll take it off our hands for the cost of the partial repair bill ($600). We're not getting the straight story, toyota refuses to cover the repair, but there are postings all over the internet with very similar stories, including that toyota has selectively "participated" in the repairs. There is no tsb for this car apparently -- but there are for cars with the same engine. |
| Vehicle Mileage at Failure | 80250 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LOS ANGELES, CA |
| VIN pattern | JTEHD20V140XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |