2017 Toyota RAV4 HV Structure Body Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Toyota RAV4 HV 2017 structure body. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Toyota RAV4 HV 2017 structure body and complaints other owners have filed.
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2017 Toyota RAV4 HV Structure Body Problems, Complaints and Defects

 Issue ID1370856
 Internal NHTSA #10972364
 ManufacurerToyota Motor Corporation
 BrandTOYOTA
 ModelRAV4 HV
 Model Year2017
 File date23/03/17
 ComponentSTRUCTURE:BODY
Product type codeVEHICLE
 Description of the problemI purchased a 2017 rav4 from big2toyota in chandler az on the 23rd of march 2017. There were several communications with sales person phil harmon concerning the purchase. I had done some research on this vehicle and saw a couple of complaints about movement of the hood when driving, some even described and floppy hood. I asked, by email, mr. Harmon if he knew anything of this problem. He replied that he had never heard of it. I live in the tucson area, about 100 miles from where i purchased my new car. While driving my new car home i noticed that the hood moved around quite a bit when driving the 75mph speed limit on the way home. The following day i also noticed that the hood moved around while driving over bumpy roads at 30 mph. I called my local toyota dealer, precision toyota in tucson and made an appointment to get this taken care of. The first appointment was one week later. I waited about 5 hours for the car and was told that there is nothing that can be done. They drove two brand new rav4s and they also had hood movement. I called toyota customer care where they insisted that i go back to precision toyota and drive two brand new rav4s. I did and indeed they had the same problem. Toyota says this is normal, the selling dealership said they never heard of it so not sure which it is? Perhaps a disclosure is in need if this is in fact a trait of the vehicle. For me the bottom line is the hood should fit firmly and not move and jump around when the car is in motion. I don't find any of this acceptable for a brand new car or any car! I spoke with melanie at toyota care800-331-4331 case # 1704033640. Mark and conor at precision toyota service. All people involved had nothing more to offer me. I asked "so i am stuck with this problem?" i got no reply. I am frustrated and don't know where to turn, i really don't want to get into a legal battle but may be no other choice
 Vehicle Mileage at Failure150
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateMARANA, AZ
VIN pattern 2T3RFREV5HWXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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