| Issue ID | 1266615 |
| Internal NHTSA # | 10840133 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 EV |
| Model Year | 2012 |
| File date | 05/03/16 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | My 2012 rav4 ev has an unsafe condition where the electronic transmission does not actually engage from r to d, or d to r when stationary, even though the vehicle instrumentation indicates so. The vehicle instead moves inadvertently in the wrong direction. It has been a chronic issue with the vehicle, and i have reported it to the toyota dealer on several occasions. Each time i was told that the technician could not duplicate the condition, but that a software update would be installed and might correct the matter. It has not, and my wife and i continue to experience the problem randomly. On march 5, 2016 however, the condition caused an accident as i was leaving a parking spot on the street. I initially had trouble getting the car to engage in reverse or drive. I turned the car off and restarted it (rebooting the software). This time reverse engaged and i moved the car backward to make room to exit the parking space and came to a complete stop. I then put the car in drive, heard the reverse 'beep' stop, visually checked the instrumentation cluster to verify the indicator was on 'd', applied the hill-assist function, and pushed the accelerator to drive forward. The car instead lunged backward and slammed into the car behind me. This is a serious and dangerous condition. It could have easily been a pedestrian behind me instead of a car. I can no longer drive this car and feel safe with my family, or for the people around the vehicle. Checking the owner forums at http://www. Myrav4ev. Com/, i am not the only owner that has experienced transmission issues. |
| Vehicle Mileage at Failure | 33000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN FRANCISCO, CA |
| VIN pattern | 2T3YL4DV6CWXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |