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2016 Toyota PRIUS V Unknown Or Other Problems, Complaints and Defects

Issue ID	1369179
Internal NHTSA #	10970999
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	PRIUS V
Model Year	2016
File date	02/04/17
Component	UNKNOWN OR OTHER
Product type code	VEHICLE
Description of the problem	While driving city streets at a maximum speed of 55,on sunday 4/2/17, my windshield must have been hit by a small stone. I did not notice when it happened. On monday, 4/3/16, i noticed a small mark on the windshield which i mistook for a bug. I later noticed a small line coming from the "bug" which i mistook for fluid. By tuesday, 4/4/17, there were "lines" in both directions and i realized that i had a cracked windshield. By wednesday, the crack was 16" in length. I took my car to toyota service and was told that they were not responsible under warranty; this is something that was caused by "impact". The car has 8400 miles on it. My concern is with the quality of that windshield. If a small pebble can cause that much damage, it seems to me that this is an inferior product. I have driven for 49 yrs in different climates, through blizzards, hailstorms, and had flying debris hit my windshields. I have had fender benders and been rear-ended. Never have i had a broken windshield. A windshield that is this delicate is a safety issue. It seems to me, that in this world of profit-driven choices, that the windshields are being made cheaper, and therefore less effective in terms of protection. I wonder what would have happened if it were more than a pebble that flew at my car. In ca, it is illegal to drive with a cracked windshield. So now i am in the predicament of getting this fixed immediately. Handily for toyota, they won't replace it gratis, so it is a nice $1,300. 00 repair job for them. They pleasantly advised me that my insurance would cover the $800. 00 overage of my $500 deductible. With the issue at hand being my safety and compliance with the law, i have little choice. Cheap windshields must create a regular base of repair work for all the automakers who use this particular auto glass. This should be seriously considered in terms of vehicle safety.
Vehicle Mileage at Failure	8350
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	LA QUINTA, CA
VIN pattern	JTDZN3EU6GJXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	55
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

W0L6WXC1AC9507153 1C4BU8888FPC33889 KMHSJ81UBBU630065 SB1ZS3JE60E362614 1C4BJWCG6CL273755 W0L0TGF7532023160 KLAGA69UDCB027672 KMHJ5812HKU812976 X4X5C39480D825946 5XYKTCA14BG134905 SALWA2BV0KA857288 WBAFW75000C474035

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2016 Toyota PRIUS V Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

2016 Toyota PRIUS V Unknown Or Other Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?