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2013 Toyota PRIUS V Service Brakes Problems, Complaints and Defects

Issue ID	1663581
Internal NHTSA #	11326327
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	PRIUS V
Model Year	2013
File date	24/04/20
Component	SERVICE BRAKES
Product type code	VEHICLE
Description of the problem	While driving the vehicle a sequence of 4 lights appears on the dash- 1. Brake light 2. Master warning light 3. Slip indicator light and 4. Abs (anti-lock brake system indicator light). When this happens the vehicle's power braking system goes into what seems to be a manual mode making the pedal hard to press and brakes to malfunction, it is so dangerous. I took the vehicle to my local toyota dealer and they confirmed fault code c1391 (abnormal leak in the accumulator) and the "brake cylinder assy. Abs pump, part # 47050-47110 is defective. The estimate given by the dealer for my repair was $3040. 00. After doing my research on the condition, it was discovered that toyota has issued a warranty enhancement letter coded "zjb" for similar prius vehicles of the same year span as my vehicle. After contacting toyota, they stated the enhancement is vin-specific and the prius v model does not fall within the "zjb" enhancement. The enhancement currently applies to 2012-2015 prius and prius phv vehicles, but not the prius v. The program offers complete repair, at zero cost to the customer. It is my position that the prius v should be included in this rework as it affects the same components, same fault codes, and same symptoms affected on the covered models. Toyota is well aware of the issue with these abs brake pumps going back to their 2010 cars. It is also my position that since there are less prius v models on the road, there just hasn't been enough complaints to make it relevant. I currently have an open file with toyota, the file number is 2005133097. At this time they have agreed to make some adjustments on the repair costs, however, toyota should be required to add the prius v model to the "zjb" warranty enhancement rework letter. There are many other prius v model owners that this issue is affecting and not being treated fairly by toyota. Please do what you can to help? dtjb
Vehicle Mileage at Failure	129000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	WHITTIER, CA
VIN pattern	JTDZN3EU4D3XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	01/11/12
Was original owner?	Y
Anti-lock brakes	Y
Cruise control	Y
Number of cylinders	4
Drive train type	FWD
Transmission type	AUTO
Vehicle speed	35
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name	PENSKE TOYOTA DOWNEY
Dealer's telephone number	562-904-5600
Dealer's city	DOWNEY
Dealer's state code	CA
Dealer's ZIP code	90241

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

LXMXLA501MXB26574 3VWJ271K98ML62329 WBAFR92070C272087 WP0ZZZ991TS274433 WF0GXXGBBG8R51943 SADCZ2EE5PA704254 VNKJG92350A099153 4DRGVMMN8VB463413 VF3CUHMZ0DY088749 LC1AMCBE8M0800918 TRUZZZFV9N1002521 SB1KT56E50F008306

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2013 Toyota PRIUS V Service Brakes Problems, Complaints and Defects, Recalls and Failures

2013 Toyota PRIUS V Service Brakes Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?