| Issue ID | 1623768 |
| Internal NHTSA # | 11286822 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | PRIUS V |
| Model Year | 2012 |
| File date | 01/12/19 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | My entire breaking system went out while driving to work on a busy road, where i had to pull over to the side to see what was wrong, as i had never seen those five lights light up ever, as this is not a typical issue that would ever break without a manufacturing issue. I was never notified of a specific issue with certain 2011-2015 prius vehicles that are involved in a customer support program zjb. I have now paid $100 to toyota to diagnose this problem, which was not necessary, as it is obviously the exact issue (5 lights luminated) from the customer support program, and they have told me that i was not notified of the issue because my vin is not included in the program. It has been diagnosed with the exact break booster issue listed in the letter sent to other vin numbers. I drive children around in this car, and this issue is severe and should clearly be for a larger number of cars than they are admitting. I have now been told that they will not pay for the $3,000 in repairs because it is not included. This is unacceptable. This is a safety hazard on the road and unbelievable that i would pay extra money for a toyota because it is supposed to be a safe and reliable car, only to find out they will not admit when they have a widespread break manufacturing issue with their vehicles. My only recourse though toyota i am told is to make a case number and if my vin happens to be added to the list, they may reimburse me. This is unacceptable. Toyota needs to recall all vins for this issue, so consumers are aware that their breaks may fail at any moment. |
| Vehicle Mileage at Failure | 151000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WILMINGTON, NC |
| VIN pattern | JTDZN3EU1C3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |