| Issue ID | 1622246 |
| Internal NHTSA # | 11282714 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | PRIUS PRIME |
| Model Year | 2019 |
| File date | 26/11/19 |
| Component | WHEELS |
| Product type code | VEHICLE |
| Description of the problem | 2 toyota complaints: 1) my 2019 prius prime 11,597 miles: on hwy 85 south 11/27 10:30pm got flat tire & drove to side lane on hwy. Called toyota tow service @ 10:37pm which is in georgia not calif. Tow not show until 1:16am 11/27 and towed car to dealer. It took 20 min. For call center in georgia to initiate tow 2) the prius prime does not come with a spare tire but has a tire puncture repair kit. My tire beyond puncture repair. A car with no spare tire of any kind is extremely dangerous situation for anyone. 2019 prius primes don't come with spare tire. This hazard feature needs to change. I have expended warranty and service contract and tire was not covered so besides the unsafe condition my husband endured we also got a bill for $168. 19 to replace and install the damaged tire. I will write to toyota roadside assist. Regarding georgia center dispatching tows in calif.? & toyota to complain about no spare tire and a design instead of lift back maybe side opening like jeep so spare tire can go on back like jeep spare. I have read on yelp about other toyota owners complaining about no spare tire. |
| Vehicle Mileage at Failure | 11597 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN JOSE, CA |
| VIN pattern | JTDKARFP4K3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |