Issue ID | 1622246 |
Internal NHTSA # | 11282714 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | PRIUS PRIME |
Model Year | 2019 |
File date | 26/11/19 |
Component | WHEELS |
Product type code | VEHICLE |
Description of the problem | 2 toyota complaints: 1) my 2019 prius prime 11,597 miles: on hwy 85 south 11/27 10:30pm got flat tire & drove to side lane on hwy. Called toyota tow service @ 10:37pm which is in georgia not calif. Tow not show until 1:16am 11/27 and towed car to dealer. It took 20 min. For call center in georgia to initiate tow 2) the prius prime does not come with a spare tire but has a tire puncture repair kit. My tire beyond puncture repair. A car with no spare tire of any kind is extremely dangerous situation for anyone. 2019 prius primes don't come with spare tire. This hazard feature needs to change. I have expended warranty and service contract and tire was not covered so besides the unsafe condition my husband endured we also got a bill for $168. 19 to replace and install the damaged tire. I will write to toyota roadside assist. Regarding georgia center dispatching tows in calif.? & toyota to complain about no spare tire and a design instead of lift back maybe side opening like jeep so spare tire can go on back like jeep spare. I have read on yelp about other toyota owners complaining about no spare tire. |
Vehicle Mileage at Failure | 11597 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SAN JOSE, CA |
VIN pattern | JTDKARFP4K3XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 25/04/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |