2018 Toyota PRIUS PRIME Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Toyota PRIUS PRIME 2018 exterior lighting. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Toyota PRIUS PRIME 2018 exterior lighting and complaints other owners have filed.
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2018 Toyota PRIUS PRIME Exterior Lighting Problems, Complaints and Defects

 Issue ID1720793
 Internal NHTSA #11390461
 ManufacurerToyota Motor Corporation
 BrandTOYOTA
 ModelPRIUS PRIME
 Model Year2018
 File date28/01/21
 ComponentEXTERIOR LIGHTING
Product type codeVEHICLE
 Description of the problemWhile driving on rural roads with no street lights, the automatic high beam system malfunctions when passing oncoming traffic who do not dim their headlights or who have those headlights that should be illegal (like ford). Normal low-beam headlights do not cause the system to malfunction. I believe this malfunction to be related to the camera sensor located on the windshield and when the glare of the excessively bright headlights hit that sensor, it crashes the auto system. The symbol on the dash that indicates that the system is working normal cuts off for approximately 25-30 seconds, during which time the high beams will not engage. After that 30 second delay, the system reboots, the light on the dash comes back on and the high beams re-engage. This is dangerous as all manner of wildlife cross that road at night and without bright lights, my reaction time is cut in half. I have talked to the toyota dealership about this issue since i purchased this car in may of 2019 telling them there is a malfunction in the system, and was initially informed that this was normal functionality. I owned a 2017 prius prime advanced (one year older than this one) and it never malfunctioned, so i know this is a malfunction in the system. After speaking with the service manager in depth about my experience with this issue, he finally understood that this is an issue and not normal functionality. They have kept my car several times trying to recreate the failure, but unless they drive out in the middle of nowhere (super dark) and come across someone with "too-bright" headlights, it is unlikely they will accomplish a failure. I was also told that toyota did not know anything about this issue. I have since done the research and found that this has been an issue since at least 2017, and occurs on various toyota models (prius, avalon, rav4, etc...). I have video of the failure.
 Vehicle Mileage at Failure15000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateADA, OK
VIN pattern JTDKARFP4J3XXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed65
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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