Issue ID | 1481367 |
Internal NHTSA # | 11111402 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | PRIUS C |
Model Year | 2012 |
File date | 15/07/18 |
Component | SEATS |
Product type code | VEHICLE |
Description of the problem | A little over a year ago my wife purchased a used 2012 toyota prius c and like all cars i'm hearing after 2011 it's got your crappy headrest design to supposedly aid in safety of whiplash, but my wife has minor scoliosis and we have to turn the headrest around backwards so it doesn't hurt her. That's what everyone is doing, so you didn't fix anything, you made it worse. These are not a good design!? Why didn't you just make active headrests mandatory in cars instead of pushing them permanently forward? You can't take any cars with these headrest on a long drive because you have to stop and get out and move your neck around and have it sometimes crack because it's in a stiff forward position. This is definitely not safe and definitely not comfortable. You've got to do something now!? I have a 2011 infiniti g37s coupe my headrests are comfortable and i am not buying any car after 2011 that has uncomfortable headrests. We've even gone as far as to start searching junk yards for headrests that have the same width between the posts so we can swap them out in her car. |
Vehicle Mileage at Failure | 37000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BONNEY LAKE, WA |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 1 |
No. of fatalities | 0 |
Date of purchase | 27/03/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |