| Issue ID | 919560 |
| Internal NHTSA # | 10457946 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | MATRIX |
| Model Year | 2010 |
| File date | 15/11/11 |
| Component | SERVICE BRAKES, HYDRAULIC |
| Product type code | VEHICLE |
| Description of the problem | Brake pedal suddenly felt soft as if there was air in the brake line. Brake only worked when you pumped fast. Otherwise the pedal would go down to the floor. I took the car to the dealership, they verified the complaint, and fixed the problem for free. They replaced the master cylinder and fluid. Brakes were fine until 3 weeks ago, april 23, 2012. Exactly the same happened, thank goodness as i was driving slowly. Took the car back in and they acknowledged the problem. They concluded it was a faulty part. They replaced the master cylinder again (covered by warranty) and the brakes were fine again. Then today, may 9, 2012, the brakes failed again, exactly the same problem, thank god no accident. My car is in the shop again so i don't know yet what their conclusion is. The scary thing here is that this is the third time the brakes failed within 6 months. Have you had complaints like this before? Has there been a recall? I appreciate your consideration and look forward to your response. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 39000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | GREENVILLE, SC |
| VIN pattern | 2T1ME4EE4ACXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |