| Issue ID | 1401202 |
| Internal NHTSA # | 11016023 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | MATRIX |
| Model Year | 2010 |
| File date | 27/08/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata recall - i have contacted several toyota dealerships in my area (baton rouge, la), some of them more than once. None of them are able to do the airbag recall, claiming they do not have the necessary part and do not know when they will have it. This has been going on for probably about a year now. One of them actually suggested that the remedy was to prevent anyone from sitting in the front passenger's seat. I have a wife and 2 small children; that is not an option, and it was ridiculous and insulting to suggest it. I bought a car with 4 doors and (at least) 4 seats for a reason, and that's what i expect to have. Totally unacceptable answer there. Anyway, i have been unable to resolve this with the local dealerships, so i am filing a complaint here. I wish i had found out about this form 6 or 9 months ago. Thanks in advance. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WALKER, LA |
| VIN pattern | 2T1KE4EEXACXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |