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2009 Toyota MATRIX Service Brakes, Air Problems, Complaints and Defects

Issue ID	698356
Internal NHTSA #	10246636
Manufacurer	TOYOTA MOTOR CORPORATION
Brand	TOYOTA
Model	MATRIX
Model Year	2009
File date	03/09/08
Component	SERVICE BRAKES, AIR
Product type code	VEHICLE
Description of the problem	I signed up a lease with hudson toyota for a matrix 2009 presumably a brand new one. I signed the papers and brought it home on sept. 3,2008. I drive it to nyc on sept. 4,5,6 then it was parked on my driveway the whole day on sept. 7. On sept. 9,it was dead. I called service and described them the problem,the service person said "the battery is dead ,go get a jumper and start as soon as it starts bring it to the nearest toyota service". And i did just that,i followed his instructions to a tee. I bring it to the toyota rockland service,they tested it they said its weak,then its dead. They did some more tests and they said its the abs motor that is defective,they have to order it so they said they will replace the battery but every night when i turn off the engine,you take off the switch inside,"you open the front to expose the engine and you take out that part,in the morning when you are ready to go you put the thing back on"the abs motor will come on thursday but thursday morning it was not yet there it came like in the afternoon already so they put it in. The following days the abs sign will still turn on but it will turned off after awhile. Now its the awd sign is on so i bring it to hudson toyota but nobody wants to talk to me on the phone so i came there even if its late. I saw xx and xx and i showed them the lights and tell them what happened they said they're sorry and i asked them about my registration and the plates they said they do not have plates only registration. Xx said i can save a lot of money by using the same plates from my old car and in that way i don't have to pay for one registration's talked to mr??,welcoming me to the lease program but when i started telling him my disappointment,he offered to pay 1st mo. Lease but declined. He said you're smart you know you can never get another car nor can you get your money back. I paid $6246 that day. And its still not right. Now the awd light is still on and when i parked the car smells burn up. The end.
Vehicle Mileage at Failure
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	TAPPAN, NY
VIN pattern	XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	22/04/25
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
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DoT tire identifier
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Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

4UZACEFC5KCLL3558 KMHD84LF1HU240725 SALTY12411A714140 1FMCU9GX0GUC14574 4JGDA5GB0KB204867 JN1CV6EL1DM981686 1FTRW12W36KB26749 WBADP91000GX80544 WVWZZZ1KZ8W506930 3JBLWAJ45NJ000913 55SWF4JB1FU053301 5Y2SL63805Z479219

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2009 Toyota MATRIX Service Brakes, Air Problems, Complaints and Defects, Recalls and Failures

2009 Toyota MATRIX Service Brakes, Air Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?