| Issue ID | 1453074 |
| Internal NHTSA # | 11078796 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | MATRIX |
| Model Year | 2009 |
| File date | 01/02/18 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | "takata recall" we received our recall notice letter and immediately contacted our local authorised toyota in rhinelander wi and were told it would take a few weeks for the replacement parts to arrive. After not hearing from them in that time we phoned again, and after once again giving our vin and information , we were told who ever took the call had not submitted the order . So once again we are told it's on backorder and they will contact us when it comes in so they can set up a appointment time to fix it. The recall notice recommended not having a occupant in the front passenger seat. We should be provided with a safe vehicle by toyota to use with the length of time this is taking until this is fixed. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAND O'LAKES, WI |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |