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2008 Toyota MATRIX Service Brakes, Hydraulic Problems, Complaints and Defects

Issue ID	802575
Internal NHTSA #	10343697
Manufacurer	TOYOTA MOTOR CORPORATION
Brand	TOYOTA
Model	MATRIX
Model Year	2008
File date	16/07/10
Component	SERVICE BRAKES, HYDRAULIC
Product type code	VEHICLE
Description of the problem	Sudden acceleration in 2008 matrix automatic: first known failure. Car brought new in september 2007; odometer: 6000 miles. While driving approximately 35 mph on even straight smooth roadway, there was a sudden acceleration to greater than 70 mph. When brakes were applied, they depressed to floor without any effect. Car continued to accelerate rapidly. Shifted to neutral without success. Car slowed after being placed in reverse. Coasted to a stop. Placed gear in 2 and drove slowly home - approximately 1/2 mile. Floor mats were not near either pedal and were kept stationary by hooks designed to keep mats from shifting. Called toyota service department: told that floor mats were the problem; talked to service managers who stated that the sequence of events described were impossible, no problems were known to exist for matrix and greater than 99% of sudden acceleration problems were due to driver error. After a discussion, the car was evaluated by the service department. The following was reported: floor mats held in proper place no objects on floor normal brake pedal operation normal accelerator pedal operation health check - powertrain, chassis, electrical, network systems - ok computer codes - no abnormalities found normal throttle body inspection tires with normal wear & function problem was not duplicated on test drive. Was told that the car is functioning normally in all areas and has no problems. Implied that my experience was a misperception or misrepresentation. Assessment: there was a significant malfunction in the matrix which could have led to critical injuries or loss of life. Only due to the traffic flow at precisely that moment, no one was injured. The toyota service departments denied that the problem exists. Recommendation: sudden unexpected acceleration should be investigated until an answer /solution is found. The findings should be shared with the public. The cost for repairs should be paid by toyota.
Vehicle Mileage at Failure	6000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	TAMPA, FL
VIN pattern	2T1KR32E38CXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	35
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JTDKC123005090038 WV2ZZZ70Z3H120461 LGEWEF3A55B112736 JM3KFBBL1S0626399 RN2PF4LA6EC004747 1G1ZE5SX9LF027126 W0LSH9ED4D4261551 W1KFJ1DB6TJ030889 WMWSW32020T217325 MRHFE1650NP030184 JTDJV183500165536 WBABM110X0JG87273

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2008 Toyota MATRIX Service Brakes, Hydraulic Problems, Complaints and Defects, Recalls and Failures

2008 Toyota MATRIX Service Brakes, Hydraulic Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?