| Issue ID | 668608 |
| Internal NHTSA # | 10222387 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | MATRIX |
| Model Year | 2007 |
| File date | 01/12/07 |
| Component | VISIBILITY:WINDSHIELD WIPER/WASHER |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2007 toyota matrix. The contact was unable to drive in the rain due to the failure of the windshield wipers. Whenever she activates the wipers, the marks left on the windshield are thick enough to prevent her from seeing the road. She called the dealer and offered them pictures of the marks on the windshield. The dealer stated that they did not want to see the pictures, and advised her to bring the vehicle in during rainy conditions for inspection. The contact does not want to drive during rainy conditions because of the potential safety hazard. The manufacturer stated that it was normal for the windshield wipers to leave marks or residue on the windshield. The vehicle has not been repaired. The failure mileage was 100 and current mileage was 3,973. |
| Vehicle Mileage at Failure | 100 |
| Number of Occurences | 5 |
| Source of the issue | HOTLINE VOQ |
| City and State | LONG BEACH, CA |
| VIN pattern | 2T1KR32E27CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 01/11/07 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | AWD |
| Transmission type | AUTO |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | KABE BROTHERS TOYOTA |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |