| Issue ID | 638432 |
| Internal NHTSA # | 10198015 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | MATRIX |
| Model Year | 2006 |
| File date | 28/07/07 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | With only 24,707 miles on my 2006 toyota matrix, i was told that all four tires needed to be replaced. I have found many such complaints about these vehicles after doing an internet search. The problem was described as excessive cupping or wear to the inside of the tires. The sixteen inch continental tires standard on these have a tread life of 50,000 miles, but the customer service representative told me they have a tread life of about 25,000 miles. I have the records to prove that i brought the auto in every 5,000 miles for a scheduled maintenance. Each one called for a tire rotation. I am so angry that the dealership didn't mention this problem or make corrections to the alignment or balance of the tires, that i refuse to go back to them. In my opinion, this constitutes negligent behavior on the part of the dealership and a serious design flaw on the part of the manufacturer that should be corrected for all toyota matrix. |
| Vehicle Mileage at Failure | 24707 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ALTADENA, CA |
| VIN pattern | 2T1KR32E06CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 29/12/05 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | TOYOTA OF PASADENA |
| Dealer's telephone number | 626-795-9787 |
| Dealer's city | PASADENA |
| Dealer's state code | CA |
| Dealer's ZIP code | 91107 |