| Issue ID | 769612 |
| Internal NHTSA # | 10313700 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | MATRIX |
| Model Year | 2006 |
| File date | 01/02/08 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6) hello i am the proud owner of a 2006 toyota matrix. In late 2007 while driving the car would shut off. I had it towed to sun toyota (new port richey fl) in which they stated this model car has a faulty engine security device which causes the car to shut off. They replaced the computer and assured me there were no other problems. In early 2008 i started noticing when i would turn it would feel as if i lost total control of the steering, then suddenly i could straighten the wheel again. For months there was nothing toyota would do. Just last week i started seeing reports of other matrix/corrola owners experiencing the same incident. Yesterday i contacted sun toyota to see if they will finally check my car out and to see if it had anything to do with the past computer/engine issue. Toyota informs me they have no record of my ever being there or the part being replaced. Luckily i saved my reciept which proves i was. My two compaints are that they refuse to aknowledge the steering problem or look at it and they have misplaced my previous records? I find it hard to beleive and quite convenient on their part. What can i do? I've even filed a complaint at toyota corp office only to be brushed off. I feel i'm stuck with an unsafe piece of junk that i paid 16k for and toyota will not help me. Please help!!!! [xxx] |
| Vehicle Mileage at Failure | 10000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NEW PORT RICHEY , FL |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |