| Issue ID | 1273416 |
| Internal NHTSA # | 10853317 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | MATRIX |
| Model Year | 2006 |
| File date | 04/04/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | After receiving the notice from toyota, i scheduled an appointment and took my car in to have the recall fixed - taking a day off of work to do so. I then took a shuttle ride home and after seven hours of waiting i called asking about the status of my car. After another shuttle ride to the dealer i found out that they only did the inspection and did not fix the air bag. They said they would call me when the part was in to reschedule the actual repair. All i got was "sorry for the inconvenience." questions: why does does toyota send out a recall notice without ensuring that the dealerships have all of the necessary parts to handle all of the recall repairs? Why wouldn't the dealer inform the customer about the parts situation before they bring their car in to be fixed? How will i be compensated for the seven hours of wages that i gave up to get my car fixed? How many hours will i lose for the second repair? How many other customers are having a similar experience???? |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BETTENDORF, IA |
| VIN pattern | 2T1LR32E16CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |