| Issue ID | 1255770 |
| Internal NHTSA # | 10821732 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | MATRIX |
| Model Year | 2006 |
| File date | 15/08/15 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata recall. I received a recall letter from the manufacturer in august of 2015. It is now 1/22/16 and the problem has still not been addressed. I called toyota customer service on 10/22/15 and they informed me that the repairs were currently in phase 2 and that california was phase 4. Since then, i have had to rent a car on one occasion when i needed to accommodate 4 passengers and unless this gets fixed by mid-march, i will likely need to rent a car for 4 days for a family trip. This is now costing me money which i should not have to pay if my car was serviced in a reasonable time-frame. It's now been 5 months since receiving the recall notice and i have yet to receive a letter as to when i can get my car fixed. Frankly, this is very unacceptable and i feel that if toyota can't make this right, then they should pay for the rental car i will need in march. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GLENDALE, CA |
| VIN pattern | 2T1KR32E86CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |