| Issue ID | 564914 |
| Internal NHTSA # | 10139494 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | MATRIX |
| Model Year | 2005 |
| File date | 01/09/05 |
| Component | STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELD |
| Product type code | VEHICLE |
| Description of the problem | I was driving and discovered the a/c in my brand new 2005 toyota (still under warranty) matrix was blowing warm air instead of cold. I took it to a toyota dealership. After looking over the vehicle, the dealership gave me a diagnosis and repair price. The dealership diagnosis was "a rock had bounced up into the engine and penetrated the condenser" dealership informed my part and labor wasn't covered by my warranty. I pointed out it was a design flaw because no protection (i. E. Shield) to the a/c condenser. File complaint with toyota of torrance ca and given a case number. Dealership continues to say warranty doesn't cover the repairs. I pointed out the lack of protection and design flaw. *nm |
| Vehicle Mileage at Failure | 19000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | DAVENPORT, FL |
| VIN pattern | 2T1KR32E95CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 01/09/04 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |