| Issue ID | 1208738 |
| Internal NHTSA # | 10747679 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | MATRIX |
| Model Year | 2005 |
| File date | 10/06/13 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Two months ago, i read a newspaper article about takata airbags, searched my vin in the federal web site, and discovered that my 2005 toyota matrix had been recalled because of potentially-lethal takata airbags. I immediately contacted both the toyota dealer that services my car, and toyota corporate. They assured me that i would be receiving written information about the recall, which would be mailed out that week, but had nothing else to offer in terms of addressing the safety of my car. Two months later, i still have not received a recall notice from toyota. When i have spoken with the dealer or toyota corporate, they tell me they have no idea how long it might be before the parts are available or the technicians trained to replace the faulty airbag. Toyota also refuses to provide any remediation in the meantime -- no loaner car, no disabled airbag, nothing. The only reason i know that my car -- which i share with my son -- is potentially lethal is because i happen to have checked my vin after reading an article in the newspaper. It is also unclear to me whether the driver of a car with the faulty airbag could be injured or killed if the passenger airbag deploys. Toyota's incompetence and irresponsibility in not notifying toyota owners, not arranging for replacement parts, not offering any interim remediation, and not training technicians to make necessary repairs is ludicrous, and, to the best of my understanding, violates federal law. Of course i will never buy another toyota, but this type of potentially lethal negligence is not something that should be addressed by market forces. It should be addressed by federal regulators. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SEATTLE, WA |
| VIN pattern | 2T1LR30E95CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |