| Issue ID | 1158742 |
| Internal NHTSA # | 10683727 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | MATRIX |
| Model Year | 2005 |
| File date | 01/12/14 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | To the administrator of national highway traffic safety administration: i received the undated airbag recall on toyota letterhead approximately 12-1-14. I took time off work, made an appointment on 12-15-14 with mossy toyota, 4555 mission bay dr., san diego, ca 92019. They said they did not have the part, only for gulf states. I returned on 1-9-15 to have my airbag disabled and the cya warning sign installed. Within a few days the same agency called to let me know toyota has suspended remedies. In feb. 2015 national news reports another recall for a replacement part i have yet not received. I called toyota corp. Office to get a 2 hour runaround, having me repeat my ownership and vin#, with their main emphasis on me naming the original owner, no replacement parts in the future, not their problem, letter comes from dmv info. I bought the vehicle from mossy nissan 2/2006 and do not have the original owner information. I did learn my auto was built in texas so it is considered gulf state. My complaint is this: i have taken unpaid time off work to remedy a national recall. I am driving a car that i cannot carry family and friends safely. I have no remedy given by toyota. Please assist in the solution. Thank you, [xxx], registered owner for 9 years. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 132500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN DIEGO, CA |
| VIN pattern | 2T1KR32E35CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |