| Issue ID | 1220937 |
| Internal NHTSA # | 10765034 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | MATRIX |
| Model Year | 2004 |
| File date | 12/09/15 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | My daughter said the steering totally locked while being driven. Her & her boyfriend could not get the steering wheel to turn at all. They were not speeding because it was on wet roads. They both suffered mild concussions & my daughter has a severe neck sprain. After seeing the car, it went off the road & rolled 2 or 3 times it's totaled, i'm surprised they're not in icu! I did some research & almost 1000 matrix's have had this happen!! I don't know why there isn't a recall. It seems toyota isn't all that safe & doesn't care about it's customers at all. |
| Vehicle Mileage at Failure | 174250 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CAMPTON, KY |
| VIN pattern | 2T1KR32E94CXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | Y |
| Was part original equipment? | |
| No. of injured persons | 2 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |