| Issue ID | 1040640 |
| Internal NHTSA # | 10564934 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | MATRIX |
| Model Year | 2004 |
| File date | 19/02/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I received a letter from toyota, 19001 south western avenue, torrance, ca on a vehicle recall for my 2004 toyota matrix regarding a defect, which relates to motor vehicle safety. Toyota stated that the "electronic control module (ecm) for the supplemental restraint system (srs) ... Could have been manufactured with integrated circuits that are susceptible to internal short circuiting... If internal short circuiting occurs, the front airbag(s) and/or seat belt pretensioners could inadvertently deploy. Any airbag that inadvertently deploys can, under some circumstances, increase the risk of injury and the possibility of a crash." on january 4, 2014, i called phillips toyota located at 8629 u. S. Highway 441, leesburg, fl 34788, at tel. 352-728-2030 to schedule the installation of "... A sub-wire harness (filter) to minimize electrical noise from the other vehicle electrical components at no charge to me." i talked to a person by the name of "[xxx]." he told me that he would order the part and call me after it comes into the dealership. It is now february 19, 2014, and i still have not received a call from phillips toyota to schedule an appointment. This is a full 46 days and/or about 1 and 1/2 months since i called the dealership. I am very concerned about the "risk of injury and the possibility of a crash." the letter stated that should the air bag(s) deploy or the seat belt pretensioners, then there is an increase in the "risk of injury and the possibility of a crash." the recall letter from toyota stated that i could file a complaint if i feel the authorized dealership has failed or is unable to remedy the defect within a reasonable time. Under the circumstances, i feel that the dealership has failed and that six (6) weeks is an unreasonable amount of time. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | THE VILLAGES, FL |
| VIN pattern | 2T1KR32E24CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |