| Issue ID | 1322443 |
| Internal NHTSA # | 10910668 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | MATRIX |
| Model Year | 2004 |
| File date | 29/09/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata recall. I was told by a local portland, or toyota dealer that the replacement parts for the takata inflator recall are back-ordered for an indefinite 6-12 month period and warned that it could possibly take even longer. Toyota corporate customer service confirmed that timeline by speaking with a different portland, or toyota dealer. Toyota further informed me that i cannot have a passenger in the front seat until the takata inflator has been replaced. Toyota has been very upfront and helpful in attempting to resolve this issue, which is commendable, but i'm filing this vehicle safety complaint because 6-12 months for a safety recall repair does not qualify for being done in a "timely manner" and not being able to have a passenger in the front seat for up to a year will be very difficult and problematic. To be clear, the passenger airbag in my vehicle has not deployed. |
| Vehicle Mileage at Failure | 69700 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PORTLAND, OR |
| VIN pattern | 2T1LR32E54CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |