| Issue ID | 1168153 |
| Internal NHTSA # | 10695463 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | MATRIX |
| Model Year | 2004 |
| File date | 01/01/15 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Received a recall in the mail stating front passenger airbag inflator module is defective. Report to you nearest dealer to have part replaced. When i did they said they have not received the part to replace. Waiting until they receive the part from toyota main branch. Meanwhile in the safety notice for recall it specifically states do not operate vehicle with occupants in the front passenger seat. This vehicle is used for picking people up to be transported to appointments. How long can this be an inconvenience on not allowing anyone in the front seat. When asked how long will this take. I get no response for an answer on how long before parts will be shipped out to local dealerships. This is ridiculous to make a consumer wait for such a long period of time without any conclusion on how long to get a part. The last time i checked next day air was available anywhere in the world so what is the real problem with this recall. This is costing me money for not allowing anyone in this vehicles seat. I would appreciate a response or a deadline on when this can be resolved. Thanks hearing me on this issue. |
| Vehicle Mileage at Failure | 31492 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | EAST BOSTON , MA |
| VIN pattern | 2T1KR32E43CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |