| Issue ID | 1691006 |
| Internal NHTSA # | 11355632 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2019 |
| File date | 15/09/20 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | My vehicle was under recall no. 20v-012 since march of this year. I called the toyota dealership at least twice to ask about it & was told there was no fix for it at the times i inquired. I was also told that i would be notified when a fix was available. I never received a notice. On 9/15/20 i was making a turn out of a parking lot onto a city street when the car began hesitating & made only halting movements. It would not accelerate beyond about 3-4 mph. The check engine warning light came on along with a low fuel pressure message & a message to take the car to a dealer. Fortunately, i was able to put on the hazard lights & slowly limp into another entrance to the parking lot. The car had to be towed to the dealership. The dealership notified me the following day that the problem was the faulty fuel pump that was under recall & they just happened to have the parts needed for repair. Great. Glad to have the vehicle fixed. My question is... Why didn |
| Vehicle Mileage at Failure | 11214 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ORO VALLEY, AZ |
| VIN pattern | 5TDJZRFH0KSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 3 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |