| Issue ID | 1658740 |
| Internal NHTSA # | 11322870 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2019 |
| File date | 30/04/20 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I have a 2019 toyota highlander. A friend informed me of the recall that was identified back in january 2020 regarding the failing fuel pumps and risk of crash. Toyota never sent me a letter within the 60 days. I've been waiting on a solution ever since. On april 30 (today), i finally got a letter labeled "interim notice". The letter says they are working on a solution. I have five children and it is not right that we have to worry about ending up in a crash every time we drive it. I feel that i have been very patient with the situation. No solution after 4 months is completely unacceptable. Toyota should be held accountable and appropriately recompense owners in some manner in addition to replacing the defective part free of charge. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NORWOOD, OH |
| VIN pattern | 5TDJZRFH2KSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |