| Issue ID | 1658400 |
| Internal NHTSA # | 11322563 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2019 |
| File date | 14/05/19 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2019 toyota highlander. The contact stated that while driving through a parking lot at 10 mph, the vehicle stalled as the check engine warning light flashed. The vehicle was taken to peterson toyota (9101 w fairview ave, boise, id 83704) where the mechanic was unable to duplicate the failure. The contact then received notification of nhtsa campaign number: 20v012000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The same dealer was contacted and confirmed that the part was not available for the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but could not do anything and told the consumer to work with the dealer. The failure mileage was unknown. Vin tool confirms parts not available. *bf consumer stated when backing out of the driveway car jerked and almost hit the another car behind him.*jb |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | EAGLE, ID |
| VIN pattern | 5TDJZRFH7KSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 01/03/19 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | AUTO |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | PETERSONS TOYOTA |
| Dealer's telephone number | |
| Dealer's city | BOISE |
| Dealer's state code | ID |
| Dealer's ZIP code |