| Issue ID | 1636469 |
| Internal NHTSA # | 11300292 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2018 |
| File date | 03/05/18 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Pre collision system as advertised does not function. It does not warn nor self brake for imminent collisions with vehicles nor pedestrians should driver fail to react manually in time. Self tests using large cardboard boxes have verified this. Toyota refuses to remedy problem nor recognize owner test. Non functional since new, 5/2/18. Several dealers and toyota cust. Service contacted & complaint ignored. All instances vehicle in motion on public roadways. Box test in motion in parking lot. |
| Vehicle Mileage at Failure | 100 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | KISSIMMEE, FL |
| VIN pattern | 5TDKZRFH9JSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |