2018 Toyota HIGHLANDER Structure Body Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Toyota HIGHLANDER 2018 structure body. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Toyota HIGHLANDER 2018 structure body and complaints other owners have filed.
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2018 Toyota HIGHLANDER Structure Body Problems, Complaints and Defects

 Issue ID1497480
 Internal NHTSA #11129327
 ManufacurerToyota Motor Corporation
 BrandTOYOTA
 ModelHIGHLANDER
 Model Year2018
 File date11/08/18
 ComponentSTRUCTURE:BODY
Product type codeVEHICLE
 Description of the problemI purchased a new toyota highlander from massey toyota in kinston, nc in may of 2018. On august 11, 2018, the rear hatch glass spontaneously exploded and fell out of the car while it was sitting untouched in the driveway of the owners home. The weather was clear and warm. Toyota initially refused to cover this under the toyota new car warranty, however finally they agreed to cover the window. A few days later my wife started noticing a squeak and rubbing noise coming from the back hatch when the car was was warm from the sun. After taking the car back numerous times to the dealer. The toyota service department discovered that the back hatch/back door was rubbing near the spoiler area of the hing, at such a force to cause paint to come off the area. The service manager agreed that this was a manufacturer defect and that toyota was required to cover this new car defect. However, after having the car for 2 weeks toyota refused to cover the manufacture defect. In conclusion, the 2018 toyota highlander model has a defect that results in the back rear door & spoiler to rub and results in the back hatch glass breaking and even further damage to the paint and body of the vehicle. Toyota has shown a they can not be trusted to fulfill their obligation to new car customers.
 Vehicle Mileage at Failure1215
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateDOVER, NC
VIN pattern 5TDJZRFH7JSXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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