| Issue ID | 1595730 |
| Internal NHTSA # | 11246577 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2018 |
| File date | 12/04/19 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Our toyota highlander started showing symptoms of "soft brake pedal" in 4. 2019 - nothing was found on diagnostic at dealership. Symptoms of "soft brake pedal continued to happen. Vehicle went into dealership again in 7. 2019 and was diagnosed w/master cylinder brake fitting loose - fitting tightened and brake system flushed. Symptoms returned within 2 days and was brought back to dealership - case opened with toyota engineering and master cylinder replaced. Picked up vehicle following day but symptoms of "soft brake pedal" returned 2 days later. Replication of "soft brake pedal" unable. To be replicated/diagnosed at dealership. Vehicle still "unsafe and hazardous" to drive. Awaiting follow up with toyota. |
| Vehicle Mileage at Failure | 16500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ISLAND LAKE, IL |
| VIN pattern | 5TDDZRFH1JSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |