| Issue ID | 1632603 |
| Internal NHTSA # | 11297298 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2018 |
| File date | 04/01/20 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Slowly (3-5mph) moving toward exit ramp from hospital parking lot. Tried to brake before turning right onto ramp, but service brake didn't respond -- felt like i was just pounding the floor. Vehicle continued to coast. I turned it onto exit ramp. During coast down ramp the multi-function display showed "low brake power" or "brake power low". Vehicle speed remained relatively constant. I shifted into r (reverse), think that no harm would come to transmission at that speed, but nothing happened; coast remained constant. Luckily no vehicles were in front of mine and none were coming on rt 25 brighton ave westbound in portland me, so i was able to steer the coasting vehicle to a slow stop along the road's edge (but still halfway into the travel lane). Then the multi-function display told me that the vehicle's engine had been turned off (not by me). A city bus came along about one minute later; if it had come by one minute before that there would have been a collision with my vehicle. After waiting to recover from the shock of that event, i started the vehicle and tested the brakes, and they seemed normal and there were no unusual lights on messages on the vehicle displays. I tried driving it carefully, and it seemed normal, so i drove it off brighton ave and ultimately got it home in buxton without any more adverse events. Today i looked at the brake fluid reservoir and it was normal (1/4 inch below max). I'm having it towed to the dealership where i bought it on march 1, 2018 and will not drive it again until they tell me it has been fixed. |
| Vehicle Mileage at Failure | 12880 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BUXTON, ME |
| VIN pattern | 5TDBZRFH0JSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 4 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |