| Issue ID | 1727058 |
| Internal NHTSA # | 11397859 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2018 |
| File date | 15/12/20 |
| Component | FUEL SYSTEM, GASOLINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2018 toyota highlander. The contact received notification of nhtsa campaign number: 20v682000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact had experienced the failure when the check engine warning light illuminated and the vehicle failed to start. The contact stated that the vehicle was taken to an independent mechanic where it was diagnosed however, the mechanic was unable to duplicate the failure. The battery was replaced however, the failure recurred and occasionally caused the vehicle to stall. Toyota of rockwall (1250 e i-30, rockwall, tx 75087, (844) 358-4295) was contacted and informed the contact that no remedy was available for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 72,000. Vin tool confirms parts not available. |
| Vehicle Mileage at Failure | 72000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | SACHSE, TX |
| VIN pattern | 5TDZZRFH5JSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |