| Issue ID | 1723764 |
| Internal NHTSA # | 11395551 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2018 |
| File date | 01/02/18 |
| Component | FUEL SYSTEM, GASOLINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2018 toyota highlander. The contact stated while driving at various speeds, the vehicle stalled without warning. The contact stated that the failure occurred while moving from a stopped position. The contact stated that occasionally a jump was needed to start the vehicle. Occasionally, the vehicle would restart after waiting for several hours. The contact stated that he replaced the battery however the failure persisted. The vehcile was taken to toyota plaza mall (2721 nostrand ave, brooklyn, ny 11210) where no failure was diagnosed however, the battery was replaced again. The manufacturer was not contacted. The contact received notification of nhtsa campaign number: 20v682000 (fuel system, gasoline) and believed that the failure was related to the recall. The parts were not yet available. The failure mileage was 80,000. Vin tool confirms parts not available. |
| Vehicle Mileage at Failure | 80000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | BROOKLYN, NY |
| VIN pattern | 5TDJZRFH4JSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |