| Issue ID | 1657155 |
| Internal NHTSA # | 11321689 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2018 |
| File date | 09/07/19 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2018 toyota highlander. The contact stated that upon making a complete stop, the vehicle hesitated to move forward when depressing the accelerator. The failure occurred intermittently without warning. The contact then received notification of nhtsa campaign number: 20v012000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called lakeland toyota (2925 mall hill dr, lakeland, fl 33810) and was informed that the vin was not included in the recall. The manufacturer had not been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 25,000. Vin tool confirms parts not available. |
| Vehicle Mileage at Failure | 25000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | LAKELAND, FL |
| VIN pattern | 5TDKZRFH2JSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |