Issue ID | 1663178 |
Internal NHTSA # | 11326062 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | HIGHLANDER |
Model Year | 2018 |
File date | 25/05/20 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | I own a 2018 toyota highlander, me and my family including my 4 year old son were taking a drive up to nevada city. We live in california and when we got on the road and tried to come to a stop on the highway and the steering wheel and brakes started to shake. We decided to pull over and as we pulled over the car stalled, we put the car in park and tried to turn it on with no luck left it off for a couple minutes and still no luck an error came on that said low breaking power. We had received a recall notice so we called toyota and they stated they would need to charge us about 200 dollars to check the car. Took the car in and they decided to keep out car until there is a resolution for the recall which they said could take 3 to 4 months. Just unethical for toyota to charge us for a problem that is completely out of our control not only that but 4 months to fix a recall error is just ridiculous. Now we |
Vehicle Mileage at Failure | 37000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | CONCORD, CA |
VIN pattern | 5TDJZRFH1JSXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 13/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | AWD |
Transmission type | |
Vehicle speed | 70 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |