| Issue ID | 1641711 |
| Internal NHTSA # | 11307214 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2018 |
| File date | 25/01/20 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | We were involved in a motor vehicle accident on 01/25/2020 where we experienced a front impact collision, and the airbags did not deploy. We were in motion in the left turning lane of a two lane road, the adverse vehicle pulled out from a parking lot on the right, crossed two lanes of traffic right into the front of our vehicle causing us to collide. The force of the collision was so hard that the engine mount on the top side has broken away from the engine, i projected forward and my glasses flew from my face. My wife and i have bumps and bruises, issues with our backs, shoulder and wrist pain. During the imppact the airbags failed to deploy. The insurance adjuster has declared the vehicle a total loss. When we spoke with the body shop they stated that they could not believe that the airbags did not go off with this type of impact. |
| Vehicle Mileage at Failure | 23340 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HARRISON, AR |
| VIN pattern | 5TDDGRFHXJSXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | Y |
| Was medical attention required? | Y |
| Was part original equipment? | |
| No. of injured persons | 2 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |