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2017 Toyota HIGHLANDER Vehicle Speed Control Problems, Complaints and Defects

Issue ID	1381887
Internal NHTSA #	10992791
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	HIGHLANDER
Model Year	2017
File date	02/04/17
Component	VEHICLE SPEED CONTROL
Product type code	VEHICLE
Description of the problem	The dynamic radar cruise control does not operate correctly and can be very dangerous. When driving on a highway with the feature on and a vehicle in front of you exits to the right, the highlander will slow and brake aggressively as if it's still following the slowing exiting vehicle that is now in another lane and leaving the highway. The setting of the vehicle to vehicle distance and pre-collision setting have little affect on this problem. This problem can easily be duplicated every time. The dealer says it's normal operation. I was nearly rear ended by a large truck when my highlander unexpectedly and aggressively braked and slowed for no reason as it continued tracking the exiting vehicle in front of me. I could have been killed, which is why i no longer use dynamic radar cruise control. Please investigate this matter with toyota before some is seriously injured. Thank you.
Vehicle Mileage at Failure	4400
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	MOORESVILLE, NC
VIN pattern	5TDDZRFH9HSXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	65
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

56KMTC009N3186373 1C4NJRRB2GD690410 3VV2B7AXXKM067329 WAUZZZ8T6BA018710 KMHDG41DBEU996450 5YJSA1E20HF227286 YB45040935L017375 5NPDH4AE7CH138900 WVWZZZ1GZKW623626 JTMY53FV60D043338 THMCL75203C218218 ZAR93700005239731

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2017 Toyota HIGHLANDER Vehicle Speed Control Problems, Complaints and Defects, Recalls and Failures

2017 Toyota HIGHLANDER Vehicle Speed Control Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?