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2017 Toyota HIGHLANDER Service Brakes Problems, Complaints and Defects

Issue ID	1442297
Internal NHTSA #	11064838
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	HIGHLANDER
Model Year	2017
File date	07/12/17
Component	SERVICE BRAKES
Product type code	VEHICLE
Description of the problem	I have a safety concern regarding my 2017 toyota highlander. I am trying to use the highlander's advertised ability to tow a small rv trailer (under 5000lbs). Toyota agrees this requires installation of a brake controller in the highlander and electric brakes on the rv trailer. I installed a brake controller following standard industry practices. When the manual brake switch is then applied, my toyota highlander displays "pre-collision system malfunction" warning message even if the pre-collision system is turned-off. (note: this issue only occurs in 2017 and 2018 highlanders since earlier versions did not come equipped with a collision avoidance system). I believe that the burden should be on toyota to provide proper instructions on how to rectify this issue. Toyota has not properly addressed this issue despite my repeated letters to toyota. I am particularly concerned that because of the lack of guidance provided by toyota on this issue, some folks (as noted on internet http://www. Toyotanation. Com/forum/333-highlander-3rd-generation-2014/1509914-7-pin-wiring-harness-2017-highlander-limited. Html) are inserting a diode to prevent their brake controller from driving power back onto the brake sense line in order to prevent the "pre-collision system malfunction" warning message. This also prevents the brake lights on both the tow vehicle and trailer from being lit when the trailer brakes are manually applied. I believe this to be unsafe. The ability to apply the trailer brakes independently of the tow vehicle brakes (i. E. The manual override capability) is a safety feature for reducing trailer sway which can occur in certain circumstances. Furthermore, it is my understanding that the manual override capability is required by law in california. Toyota needs to provide guidance since only they have the detailed knowledge needed to develop a solution.
Vehicle Mileage at Failure	2000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	ELLICOTT CITY, MD
VIN pattern	5TDJZRFH7HSXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	30
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

TMAHC51AANJ030851 2HGFG4A59FH707157 8X1STCS35DB002443 2C4RC1HG4FR597660 MR0BX8CD3N2780087 ZFBCFYCB1JP707210 WP1AA2A26JKA03423 WB10441A42ZH53922 VR3EBYHZ5TJ835171 YV1TS94K211189623 7SAYGDEE1RF122782 5UXTY9C05L9B25079

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2017 Toyota HIGHLANDER Service Brakes Problems, Complaints and Defects, Recalls and Failures

2017 Toyota HIGHLANDER Service Brakes Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?