| Issue ID | 1416149 |
| Internal NHTSA # | 11035631 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2017 |
| File date | 20/10/16 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | The new headrests are too far forward and create a literal pain in the neck. The new headrest requirements are causing the manufacturers to produce vehicles that the end users are having to modify, or set the seats at an angle that increases the likelihood of injury in an accident. This is true of most new vehicles. Please revise the new regulations. |
| Vehicle Mileage at Failure | 0 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MANAKIN SABOT, VA |
| VIN pattern | N/AXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |