| Issue ID | 1440318 |
| Internal NHTSA # | 11063286 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2017 |
| File date | 11/12/17 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | As i was turning left at a green arrow across a divided highway, the car stopped moving in the middle of the intersection. There were no warning lights or alarms in advance of the stop, nor were there any crunching or grinding sounds at the time the car stopped. I could tell when i stepped on the accelerator at the time the light turned green that something wasn't right. After the car stopped, i tried to re-start 2x in the intersection, then pushed the car out of the intersection. The lights and electrical came on, but when i put it in gear and hit the accelerator, the engine revved and the rpms went up, but the tires did not engage. Toyota dealership with calls to toyota engineering took 2 days to diagnose it as a transmission " production error" that required a "countermanded" replacement. They have had the car in for service for over 30 days. I was contacted last friday the 12th to be told that the replacement part was in, but have not been contacted to pick up. |
| Vehicle Mileage at Failure | 20000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ROSEMONT, PA |
| VIN pattern | 5TDJZRFH0HSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |