| Issue ID | 1484472 |
| Internal NHTSA # | 11113884 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2017 |
| File date | 22/05/18 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2017 toyota highlander. The contact called on behalf of the driver and stated that another vehicle crashed into the front driver side of the driver's vehicle. The air bags failed to deploy. The driver sustained head injuries that required medical attention. The front passenger sustained leg injuries and the rear passenger also sustained head and neck injuries that required medical attention. The driver of the other vehicle also sustained injuries that required medical attention. A police report was filed. The vehicle was towed to a police tow lot. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing of the air bag failure. The manufacturer was notified of the failure and opened case number: 1806013647. The approximate failure mileage was 10,000. |
| Vehicle Mileage at Failure | 10000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | PALMDALE, CA |
| VIN pattern | 5TDJZRFH9HSXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | Y |
| Was medical attention required? | Y |
| Was part original equipment? | |
| No. of injured persons | 4 |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |