| Issue ID | 1436585 |
| Internal NHTSA # | 11058116 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2016 |
| File date | 20/12/17 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | Driving south on 12/20/2017, on us-287 near the oklahoma/texas border with no other vehicles visible in front of us or oncoming traffic, the front section of our sunroof suddenly exploded. Luckily the shade was drawn or small pieces of glass would have fallen down on my family. The weather was clear and nearly cloudless blue sky day. Dealer refused to replace under warranty they said it had to have been a rock. They offered no proof that it was a rock and i find it next to impossible that it could have been caused by anything else. While driving we did have a fairly drastic temperature change from the mid 20's to the mid 60's. We were driving straight at highway speeds. |
| Vehicle Mileage at Failure | 19500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAFAYETTE, CO |
| VIN pattern | 5TDDKRFH9GSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |