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2016 Toyota HIGHLANDER Visibility Wiper Problems, Complaints and Defects

Issue ID	1294725
Internal NHTSA #	10881624
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	HIGHLANDER
Model Year	2016
File date	26/06/16
Component	VISIBILITY/WIPER
Product type code	VEHICLE
Description of the problem	We relied on consumer reports glowing reports of toyota highlanders when purchasing our new, 2016 model le highlander. However, we are very unhappy with this vehicle because driver front visibility to the sides is obscured by the overlarge side view mirrors and the window frames; and backup visibility is extremely poor because the rear window design with turned up bottom corners, low placement of rear wiper, and small window size severely reduces what the driver can see when backing up. The backup camera does not clearly show rear obstructions when the car is parked in shade or shadows, or the driver is wearing sunglasses. These are major, crash inducing problems, which we reported to toyota today. We narrowly avoided two collisions because we did not see vehicles approaching us from the side front of our vehicle; and we narrowly avoided backing into a parked car (in shade) which did not clearly show up on the backup camera. Two of these incidents were in parking areas; the third was driving into a left bend on a road as another vehicle approached head on. All three of these incidents happened in broad daylight, with dry road conditions. We have had this highlander for only 7 months; and we are both very experienced adult drivers with excellent safety records, which our aaa insurance records will show. We are very surprised that toyota would market the highlander with these major safety design flaws. They seem to have placed vehicle appearance over safety with the 2016 highlander le.
Vehicle Mileage at Failure	5000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	BROOMALL, PA
VIN pattern	5TDBKRFH1GSXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	3
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

SADFJ2FX1K1Z36444 VF3MJAHWWHL076964 4M2CN8BG9AKJ15154 JT4RN38D4C0023710 VSSZZZ5FXS6527959 W1V3H3FZ8PN255000 WDANHCAA69L443937 1G6AA5RA4F0132281 5YJSA1E20HF227286 WAUZZZ8RXFA046293 5HD1GXMA9EC302917 WF0SXXGCDS9E03599

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2016 Toyota HIGHLANDER Visibility Wiper Problems, Complaints and Defects, Recalls and Failures

2016 Toyota HIGHLANDER Visibility Wiper Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?