| Issue ID | 1415293 |
| Internal NHTSA # | 11034614 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2016 |
| File date | 12/10/17 |
| Component | VISIBILITY:SUN ROOF ASSEMBLY |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2016 toyota highlander. While driving 60 mph, the contact heard an abnormal explosion sound. Once the contact exited the highway and pulled over, she observed that the sun roof had fractured. The manufacturer was contacted and confirmed that they were aware of the failure, but there was no recall in place. The contact was advised to schedule an appointment and that the sun roof would be replaced free of charge. The vehicle was taken to a local dealer (lia toyota of wilbraham, 2145 boston rd, wilbraham, ma, 01095) where the sun roof was replaced for free. The failure mileage was approximately 12,000. |
| Vehicle Mileage at Failure | 12000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | LUDLOW, MA |
| VIN pattern | 5TDJKRFH5GSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |