This is an online automotive information provider of a detailed information on complaints, defects and recalls for Toyota HIGHLANDER 2016 structure body. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Toyota HIGHLANDER 2016 structure body and complaints other owners have filed.

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2016 Toyota HIGHLANDER Structure Body Problems, Complaints and Defects

Issue ID	1433607
Internal NHTSA #	11055626
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	HIGHLANDER
Model Year	2016
File date	23/09/16
Component	STRUCTURE:BODY
Product type code	VEHICLE
Description of the problem	I loaded a kayak that is about 13' long and weighs 60 lbs. Onto my toyota factory crossbars. When driving on the freeway we heard cracking and popping noises. Thinking it was the straps in the wind, i pulled over only to find the straps secure. We were on a trip and kept going. After hearing the noise on and off we got to our destination and found a warped roof and dents in the roof. This should not happen to a roof of a vehicle. I would expect the cross bars to fail before that would happen. After a few attempts, toyota finally had an area rep. Look at it. They offered to have painless dent removal or $1,000 off of another toyota. I didn't want either option. The pdr would have done nothing and the damage would come right back. They were not believing me that carrying a load on the crossbars did that. Well, i swept it under the rug for a few months and this fall i had to carry a 2x10 boards on top and again, with freeway speeds did it again. Now at christmas time, we cut a tree down and loaded it on top and again, more noises and now there is more damage than the first pictures i took the first time it happened and the creases and dents are deeper. Something is structurally not right with my 16' toyota highlander and toyota will do nothing to help. I'm out of options and i hope someone at nhtsa can help! I have a $40k suv that i consider a lemon. (see attached for more information and my attempts to ask toyota for help) thanks! [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle Mileage at Failure	16500
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	MOORESVILLE, NC
VIN pattern	XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	70
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

SCFEBBBK0BGD14577 KNDJX3AA3H7449796 WBA3R1C54EK192631 1GD07SFG5K1170357 JS4JC51C0H4177327 WVWZZZ6RZEY151890 5NMP1DGL3VH235745 NMTEZ22E40R064991 3LN6L5D98KR627857 2FMTK4V38HBC23877 JL6AMG1A9HK003124 WP0ZZZ98ZHS280098

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2016 Toyota HIGHLANDER Structure Body Problems, Complaints and Defects, Recalls and Failures

2016 Toyota HIGHLANDER Structure Body Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?