Issue ID | 1402742 |
Internal NHTSA # | 11019254 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | HIGHLANDER |
Model Year | 2015 |
File date | 17/08/17 |
Component | TIRES |
Product type code | VEHICLE |
Description of the problem | On sept. 14, 2014, we purchased a 2015 toyota highlander xle, which came with bridgestone dueler h/l 422 ecopia tires. On aug. 20, 2015, when there were 10,235 miles on the car, we replaced 1 of the tires with a new bridgestone dueler h/l 422 ecopia tire. On sept. 26, 2016, when there were 23,324 miles on the car, we replaced another of the tires with another new bridgestone dueler h/l 422 ecopia tire. On aug. 17, 2017, when there were 31,228 miles on the car, we brought the car to toyota of hackensack for its 35,000-mile factory maintenance, before we would depart for a family vacation where we expect to drive approximately 2,500 to 3,000 miles. During the multipoint inspection of the car, the technician noted that all 4 tires were worn. After discussing this matter further, the toyota service center recommended that we should replace all 4 tires. Toyota and their wholesale tire dealer both contacted the bridgestone technical department to determine the amount of courtesy credit that bridgestone would provide to us towards the purchase of new tires, as one of the already-replaced tires was only used for 7,904 miles (i. E, 31,228 |
Vehicle Mileage at Failure | 31228 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | TEANECK, NJ |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 10/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |