Issue ID | 1457530 |
Internal NHTSA # | 11082442 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | HIGHLANDER |
Model Year | 2015 |
File date | 01/04/18 |
Component | LATCHES/LOCKS/LINKAGES |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2015 toyota highlander. While attempting to open the rear driver's door to remove his daughter from the car seat, the contact stated that the door would not open. The contact had to go around and open the rear passenger door in order to get the infant out of the seat. Additionally, during the second week of february of 2018, the front driver's side door actuator had to be replaced because it did not open. At the end of february, the front passenger door actuator had to be replaced. The contact stated that this would be the third door that experienced actuator failure. The dealer (lugoff toyota in lugoff, north carolina) diagnosed the vehicle with door lock actuator failure. The manufacturer was notified of the failures. The vehicle was repaired by the owner the first two times. The vehicle had not been repaired a third time. The approximate failure mileage was 65,000. |
Vehicle Mileage at Failure | 65000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | LEXINGTON, NC |
VIN pattern | 5TDYKRFH5FSXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 09/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |